Information Technology Management

Questions: 1. Steps the company took to prepare for the disaster.2. Process in which the company resolved the situation.3. Identify the disaster and potential side effects. Answers: 1. Steps the company took to prepare for the disaster Vic Soria, the network administrator, appointed by Causeway Medical Associates had taken the following steps for preparing for any catastrophe: Backups for all business data were taken (Holley, 2014). A duplicate set of the backup data was taken in a manner such that Vic could easily resume operations from any remote location using it. The electrical equipment was detached from all electrical wirings, so as to secure them from short circuits. 2. Process in which the company resolved the situation The backups for all business data were maintained in the main system. Besides this, Vic had already prepared a duplicate of all the data backups in a manner such that he could easily start working from the condominium in South Miami: arrangements were such made that the entire system could start operating within 12 hours from any disastrous situation. This very preplanning helped the organization in resuming work within two days after the storm, irrespective of the fact that the hurricane had affected the office building in a severe manner (Brender Markov, 2013). The backup data allowed them to pick up from where they had stopped, and eventually helped them in gaining more clients. 3. Identify the disaster and potential side effects Hurricane Andrew, being a category five storm had the potential of destroying the entire building that held the office of Causeway Medical Associates. Such being the scenario, the organization would have lost all their business data, resulting in a huge financial loss, in case the backups for all data had been taken by Vic. Depending upon the severity of the data loss, the organizational heads might have had to start operations from a scratch (Holley, 2014). Recommendations The higher management of Causeway Medical Associates are being recommended so as to use cloud services for backing up all their data. The network administrator of Causeway Medical Associates are being recommended to communicate the disaster recovery plan with all the employees of the organization such that all of them are capable of participating in it efficiently. References Brender, N., Markov, I. (2013). Risk perception and risk management in cloud computing: Results from a case study of Swiss companies. International journal of information management, 33(5), 726-733. Holley, J. R. (2014). The impact of risk management practice upon the implementation of recovery-oriented care in community mental health services (Doctoral dissertation, St George's, University of London).